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Leadership Training, Coaching and Mentoring

It starts with understanding your leader’s development needs and potential to create a bespoke solution that will guarantee their success 

Maximising Your Leadership Potential

Clarifying your leadership challenges, skills gaps and future aspirations

Define the development plan to improve people management, service and process delivery

Benefit from a blended solution of coaching, mentoring and training that fits into your business operation

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Hours Coaching Leadership Competencies
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People Focused approach

How it all works

Realising your leadership challenges and development needs enables the business to maximise the potential of the team, delight your customers, foster a diverse and inclusive culture with increased productivity and improved revenue.

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Learning & Development Analysis

  • Facilitated sessions, conversations and techniques to discover competence, confidence and capability
  • Identify and agree process & people priorities

Measuring Success

  • Implement leadership capability measure
  • Review ongoing benefits to training investment against KPI’s 
  • Regularly review leadership competency and impact levels to sustain future growth 

Leadership
Excellence

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Recommendations

  • Identify individual and group needs
  • Highlight potential risks and business impact
  • Gain approval for learning framework and delivery options
  • Agree timeline and KPI’s 
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Solution Delivery Options

  • Project manage operational change improvements
  • Deliver blended learning solutions directly or via Train the Trainer
  • Offer coaching, mentoring, eLearning and training methodology throughout

How it all works

Understanding your CX & EX insight is the foundation which enables you to make informed decisions about your future. Our approach to gathering insight is blended through F2F interaction with people across your business and by using our unique proprietary diagnostic tool. The Reap Network acts as your best friend – the friend that learns everyone’s secrets and whispers them to you -but not with out analysing those secrets first

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Needs Review

  • Discovery sessions – aspirations, needs, and capability
  • Diagnostics or working group facilitation
  • Identify gap analysis 

Measuring Success

  • Measure growth & development impact
  • Review regular leadership competency and impact levels in line with business vision and culture – linked with commercial, operational and people objectives

Leadership
Excellence

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Recommendation

  • Identify specific and group needs and
  • Agree learning framework and delivery options
  • Clarify benefits of both personal development for leaders and people leadership training 
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Delivery Approach

  • Create blended delivery approach delivered directly, virtually or via online solutions
  • Agree bespoke learning content and goals

How it all works

Understanding your CX & EX insight is the foundation which enables you to make informed decisions about your future. Our approach to gathering insight is blended through F2F interaction with people across your business and by using our unique proprietary diagnostic tool. The Reap Network acts as your best friend – the friend that learns everyone’s secrets and whispers them to you -but not with out analysing those secrets first

inner-page-1

Needs Review

  • Discovery sessions – aspirations, needs, and capability
  • Diagnostics or working group facilitation
  • Identify gap analysis 

Measuring Success

  • Measure growth & development impact
  • Review regular leadership competency and impact levels in line with business vision and culture – linked with commercial, operational and people objectives

Leadership
Excellence

inner-page-2

Recommendation

  • Identify specific and group needs and
  • Agree learning framework and delivery options
  • Clarify benefits of both personal development for leaders and people leadership training 
inner-page-3

Delivery Approach

  • Create blended delivery approach delivered directly, virtually or via online solutions
  • Agree bespoke learning content and goals

Benefits of Leadership Learning & Coaching

Why Specific
Learning & Coaching ?

We believe the answer to business growth is to understand what your customers and employees think and feel. We offer detailed customer and employee insight, leadership training and coaching . The benefits to your business are:

  • A more empowered workforce
  • Delighted customers
  • A diverse and inclusive culture
  • Improved efficiencies
  • Increased revenue

Lindsey is a Customer Experience Specialist, collaborating with and managing stakeholder engagement to deliver excellent customer service. Proven expertise in leading change, a skilled and empathetic coach, mentor and trainer working alongside senior and operational leaders to identify improvements in processes to achieve key business results.

Charlotte is a qualified personal development coach/trainer, NLP Practitioner and project manager. A highly effective & inspirational communicator focused on supporting leaders to improve employee engagement, talent retention and succession. A strong change facilitator, focused on perception, mindset and driving a high performance, diverse and inclusive culture. 

 

 

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